Privacy Policy
Last updated: June 2026
1. Who We Are
Cornation Clay is a clay and terracotta products manufacturer operating since 1965, located at 7/226 PO Avinissery, Ollur, Thrissur, Kerala 680306. We can be reached at sales@cornationclay.com or +91 8547029482.
2. Information We Collect
We collect information you provide directly when you:
- Submit an enquiry via our contact form (name, phone, email, product interest, message)
- Place an order (billing address, delivery address, phone number)
- Contact us via WhatsApp, phone, or email
We may also collect basic usage data (pages visited, browser type) through analytics tools to improve the website experience.
3. How We Use Your Information
- To respond to your product enquiries and process orders
- To send order confirmations and delivery updates
- To process payments via our payment gateway (Razorpay)
- To improve our products, services, and website
- To comply with legal and tax obligations
We do not sell, rent, or trade your personal information to third parties.
4. Payment Information
All payment transactions are processed securely through Razorpay. Cornation Clay does not store credit card or bank account details on our servers. Razorpay's handling of payment data is governed by their own privacy policy and they are PCI DSS compliant.
5. Data Storage & Security
Your data is stored securely on Google Firebase servers (Google Cloud, Mumbai region). We use industry-standard security measures including encrypted connections (HTTPS), access controls, and authentication. Only authorised Cornation Clay staff can access customer data.
6. Cookies
Our website uses minimal cookies for basic functionality and analytics. We do not use advertising or tracking cookies. You can control cookie settings in your browser at any time.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
To exercise these rights, email us at sales@cornationclay.com.
8. Contact
For any privacy-related questions or concerns, contact us at:
Cornation Clay
7/226 PO Avinissery, Ollur, Thrissur, Kerala 680306
Email: sales@cornationclay.com
Phone: +91 8547029482